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Disconnect Google Ads

To disconnect a Google Ads account, open Account → Connections in the sidebar, click Disconnect account on that account's card, and confirm. This severs Hero Marketer's access only. The campaigns running in Google Ads itself are unaffected and keep running.

Disconnect when you genuinely want to remove Hero Marketer's access to a Google Ads account. If you only want to work in a different account, you do not need to disconnect. Use the account switcher instead (covered at the end of this page).

Disconnect from Hero Marketer​

  1. Open Account → Connections in the sidebar.
  2. On the card for the Google Ads account you want to remove, click Disconnect account.
  3. Confirm.

This is the cleaner path. Hero Marketer revokes its authorization for that account, removes it from your workspace, and stops fetching data from it.

On Pro and Growth, where you are capped at one Google Ads account, the button on the card reads Replace account instead of Disconnect account. When you click it, Hero Marketer walks you through connecting a new account and then removes the old one once the new one is set up, so you are never left without a connected account during the swap.

Revoke access from your Google account​

You can revoke access on the Google side instead. Do this, for example, if you have lost access to Hero Marketer and cannot reach the Connections page. Revoke access from your Google account permissions:

  1. Go to myaccount.google.com/permissions.
  2. Find Hero Marketer in the list.
  3. Click Remove access.

When you revoke access from Google, this cuts off Hero Marketer's authorization. It does not remove the account from your Hero Marketer workspace. The next time Hero Marketer tries to use the connection, it shows the account as disconnected.

What is kept when you disconnect​

When you disconnect a Google Ads account, Hero Marketer keeps your records. Specifically:

  • In Google Ads: nothing changes. Campaigns built through Hero Marketer keep running. Performance data, billing, and account settings are unaffected.
  • In Hero Marketer: Hero Marketer retains the account's products, campaign history (the records of what was built), and dashboard data in your workspace, even though you cannot pull live metrics for it while it is disconnected.
  • Your subscription and credit balance: unaffected. Your credits stay intact regardless of which accounts you connect.

Reconnect a disconnected account​

To reconnect a Google Ads account you previously disconnected:

  1. Open Account → Connections in the sidebar.
  2. Click Connect account.
  3. Sign in with the Google identity that has access, and pick the account.

Hero Marketer recognizes that you connected this account before. It restores the link to its existing products and history, so you do not lose anything by disconnecting and reconnecting.

Delete an account's data instead of disconnecting​

When you disconnect, Hero Marketer keeps your records instead of deleting them. To fully remove a Google Ads account's data from Hero Marketer, the account, its products, and all associated history, contact support and request data deletion. This is permanent and irreversible, and full deletion across backups can take up to 30 days.

Disconnect versus switch accounts​

If you just want to work in a different Google Ads account, you do not need to disconnect anything. Use the account switcher to change which connected account is active. See Switch between accounts. Disconnect only to remove Hero Marketer's access to an account, not to change which one you are working in.

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