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Update your profile

To change your name, open Settings > Profile, edit the Full name field, and click Save changes. To open Settings, click your profile picture at the bottom of the sidebar, then click Settings. Settings opens on Profile. Your profile is the small set of personal details that Hero Marketer keeps about you. It is separate from your Google Ads accounts, your products, and your credit balance.

To open the user menu, click your profile picture at the bottom of the sidebar. On a phone, open the menu in the header first. The user menu has Settings, Billing, Help and support, and Log out.

Change your display name​

  1. Open Settings > Profile.
  2. Edit the Full name field.
  3. Click Save changes.

Your full name shows in the user menu at the bottom of the sidebar.

Choose your appearance​

The Settings > Profile page has an Appearance control with three options: Light, Dark, and System. Light and Dark fix the theme. System follows your computer's light or dark setting and switches with it.

Your browser saves your appearance choice on that device. The setting is not tied to your Hero Marketer account. If you choose Dark on one computer, the theme on another computer does not change.

Control the woof​

Hero Marketer can play a short woof when a long wait ends. A long wait is, for example, a keyword search, a deep dive, or a free scan. The woof is off until you turn it on. You can turn it on in two places:

  • On a long wait. Turn on the Play a woof when it's ready switch. The switch shows on each long wait while the woof is off. When the woof is on, the wait shows You'll hear a woof when it's ready.
  • On Settings > Profile. Use the Sound card.

The Sound card on Settings > Profile has three controls:

  • Switch. Turn it on to play the woof. Turn it off to mute the woof. The mascot still reacts.
  • Volume. Drag the slider to make the woof louder or quieter. The percent beside it shows the level.
  • Play sample. Click it to hear the woof at the volume you chose.

Your browser saves the sound setting on that device. It is not tied to your Hero Marketer account. If you turn on the woof on one computer, it stays off on another computer until you turn it on there.

If no woof plays when a wait ends, make sure that the woof is on and that the sound on your computer is on.

Change your email​

Your email is read only inside Hero Marketer, because it is how you sign in. You cannot edit it on the profile page. Under the email, the profile shows Managed by Google sign in if you sign in with Google. It shows Sign-in codes go to this address if you sign in only with email codes.

How you change it depends on what you are actually trying to do:

  • The address on your Google identity itself changed. Hero Marketer picks up the new email automatically the next time you sign in with Google. There is nothing to do in Hero Marketer.
  • You want to move to a different Google identity or email address. When you sign in with a different Google identity, or with an email code to a different address, Hero Marketer creates a separate account. It does not move your existing credit balance, accounts, and products over. For help with the move, email support@heromarketer.io from your current sign in email.

A Google sign in and an email code for the same address open the same account. You can use either one.

Change your password​

There is no Hero Marketer password to change, reset, or rotate. You sign in with Google or with a six-digit code sent to your email, so Hero Marketer never holds a password for you. If you lose access to your Google account, recover it through Google's account recovery. If you can still get email at the same address, you can sign in with an email code instead.

Sign out​

You can sign out two ways:

  • From Settings > Profile, using the Sign out button at the bottom of the page.
  • From the user menu at the bottom of the sidebar, using Log out.

Either one clears your session on this device. On your next visit, you sign in again with Google or with an email code. When you sign out, Hero Marketer deletes nothing. Your accounts, products, and credits stay as they are.

Charges continue after you sign out​

When you sign out, daily checks and auto top up continue. To stop the charge for daily checks, turn off all 17 alert types and all automations. Or disconnect your accounts in Settings > Connections. To stop auto top up, turn off Auto top up in Settings > Billing. Your credits stay.

To close your Hero Marketer account, see Close your account.

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