Find your way around Hero Marketer
Hero Marketer has a sidebar at the left, a header at the top, and a user menu at the bottom of the sidebar. The sidebar holds the main pages. The user menu holds Settings, Billing, Help and support, and Log out.
There is no Account item in the sidebar. To open Settings, click your profile picture (or your initial) at the bottom of the sidebar, then click Settings.
The sidebar
The sidebar has these items, from top to bottom:
- Business tile. It shows the logo or the first letter of the active business. Click it to switch to another business, or to add an ad account or a business. Most pages show data for the active business only.
- Dashboard. Your performance numbers, the AI summary, and the breakdowns for the active account.
- Hero AI. The AI ads copilot. Ask questions about your accounts, and approve the changes that Hero AI suggests.
- Marketing group:
- Campaigns. The All campaigns page. It lists active, paused, and removed campaigns. Click a campaign to see its ad groups, ads, keywords, and search terms.
- Create campaign. The campaign wizard. It builds one new Google Search campaign.
- Create images. It makes ad images that look like the brand of one product. You download the images and upload them to Google Ads, Meta, or LinkedIn yourself. The exception is a Performance Max or Demand Gen campaign from the campaign wizard, which sends the images that you select to Google Ads.
- Reports. The saved reports for the active account.
- Monitoring group:
- Alerts. The alerts inbox. It shows the alerts for all your connected accounts.
- Automations. The Automation history page. It shows each action that your automations made on the active account. An applied action has a Revert button.
- Changes. Every change to the ad accounts of the active business, on all platforms, newest first, with what followed each change. The page is free.
- Credit balance. Your balance in credits. Click it to see Buy credits ($20) and View activity and manage billing.
- Profile picture. Click it to open the user menu.
On a computer, the sidebar is a narrow column of icons, and the group names do not show. Move the pointer onto an icon to see its name.
The header
The header is at the top of each page. It holds:
- The page path. It shows the name of the page that you are on. On the Hero AI page, the header shows your chat tabs instead.
- The alerts bell. A red badge shows the number of active alerts. Click the bell to see up to 10 recent active alerts. The bell also has links to View all alerts and Alert settings.
- The theme button. Click it to choose the light, dark, or system theme.
The user menu
Click your profile picture (or your initial) at the bottom of the sidebar. The user menu has these items:
- Settings. Opens the Settings pages.
- Billing. Opens Settings > Billing.
- Help and support. Opens this help center in a new tab.
- Log out.
The nine Settings sections
Settings has a nav in two groups. The Account group follows you. The Business group shows the business that you picked in the business switcher at the top of the sidebar.
| Section | What you do there |
|---|---|
| Profile (Account) | Change your full name and click Save. See your sign in email. Sign out. In the Preferences card, choose the appearance for this device and turn the woof on or off. |
| Billing (Account) | See your credit balance and how many days of daily checks it covers. Buy credits. Turn Auto top up on or off. Open Manage billing for invoices and payment details. |
| Activity (Account) | See every credit purchase and every credit spend, newest first. |
| General (Business) | Change the name, logo and reporting currency of the business. Manage Teammates. Delete the business. |
| Products (Business) | See the products of the business. Add a product. Change the product name, website, product context, and ad styles. |
| Ad accounts (Business) | See one card for each platform: Google Ads, LinkedIn Ads, and Meta Ads. Reconnect an account, move it to another business, or disconnect it. Connect a platform that shows Not connected. |
| Integrations (Business) | Connect HubSpot and Slack. |
| Alerts (Business) | Choose how alerts reach you with Send alerts by. Turn each alert type on or off. Change thresholds. Create custom alerts. |
| Automations (Business) | Turn on a recommended automation after a preview. Create custom automations. |
The alert types and the recommended automations apply to all your connected ad accounts. A custom alert or a custom automation applies to the account that was active when you saved it.
Settings > Alerts, Settings > Automations, and the Automations page in the sidebar are locked while daily checks are off. Daily checks start when you buy credits for the first time. See Monitoring and the daily rate.
On a phone
On a phone or a narrow browser window, the sidebar is a drawer. To open it, tap the menu button at the left of the header. The drawer closes when you open a page.
The drawer holds the business menu, the main pages, the credit balance, and the user menu. The bell stays in the header.
Hero Marketer has no mobile app. Use the browser on your phone.
During onboarding
Until you finish onboarding, the sidebar, the business tile, the bell, and Settings are not available. The onboarding pages show only Help and Log out.
The support chat
The chat bubble on app pages is the support chat. The support chat is free. It does not use credits. The support chat answers from this help center. It is not Hero AI, the paid AI ads copilot. It cannot see your account, and it cannot send you to a person. To speak to a person, email support@heromarketer.io.
Where to find common tasks
- Switch to another business. Click the tile at the top of the sidebar.
- Add an ad account or a business. Click the tile at the top of the sidebar, then click Add ad account or Add business.
- Buy credits. Click your credit balance at the bottom of the sidebar, then click Buy credits ($20).
- See where your credits went. Open Settings > Activity.
- Change which alerts send email. Open Settings > Alerts.
- See what your automations did. Click Automations in the sidebar.
- See every change to your ad accounts. Click Changes in the sidebar.
- Change your product context. Open Settings > Products.
- Change your ad styles. Open Settings > Products, click the product, then click the Ad styles tab.
- Close your Hero Marketer account. There is no button for this. Email support@heromarketer.io.