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View credit activity

Credit activity is the running ledger of your credit balance: every grant (monthly refresh, top up, signup credits) and every spend (campaign creation, Hero AI turn, ad copy regeneration), newest first.

Where to find it​

  1. Open Account → Activity in the sidebar.
  2. The table loads with the most recent entries.
  3. Use the Previous and Next buttons to page through history.
  4. The refresh icon pulls the latest entries if you've just spent or received credits and don't see them yet.

What each column means​

  • Date. When the entry posted. Both the day and the time, in your local time zone.
  • Type. Grant for credits added to your balance, Spend for credits removed.
  • Source. Why the entry happened. Common ones: Monthly plan credits, Credit pack purchase, Chat turn, Campaign creation, Keyword generation, AI tool — landing page redesign.
  • Amount. The credit movement. Grants are positive, spends are negative. Values are in credits, not dollars.

When entries appear​

  • Monthly plan credits post on your subscription's renewal date. The amount matches your plan's allocation.
  • Initial monthly plan credits post once when you first subscribe.
  • Credit pack purchases post immediately after Paddle confirms payment.
  • AI spends post the moment a generation step completes. If a Hero AI turn is interrupted before the model finishes, no spend posts.
  • Expirations post at the end of a billing period, removing unused monthly allocation. Purchased credits never expire and don't appear on this list as expirations.

What's not shown​

  • Subscription charges (the monthly $20/$50/$100). Those are billing events, not credit movements. See them in the Paddle portal — View invoices.
  • Free actions. Reading the dashboard, switching accounts, editing a product description, exporting data: none of these touch the credit balance, so none post here. See How credits work for the full list of what's free.

Reconciling against your subscription​

The total of all grants minus all spends should match the balance shown on Account → Plan. If you see a discrepancy, refresh the activity table; in rare cases an in-flight spend may take a few seconds to land. If a discrepancy persists, contact support with the date and time and we'll investigate.

Disputing a charge​

If a spend looks wrong (a turn cost more than expected, a campaign generation charged after a failure), the activity table is the right place to capture the details: copy the date, time, source, and amount, then contact support. We can review the underlying call against our internal logs.