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Hit the account or product limit

Hero Marketer shows You've hit your account limit or You've hit your product limit when you are at one of its limits.

Limit
Google Ads accounts10
Products in each business10
BusinessesNo limit

These are the same for everyone. There is no higher tier to move to, because there are no tiers.

You hit the account limit​

You have 10 Google Ads accounts connected. The limit counts all your accounts in all your businesses. To add another account, free a slot:

  • Disconnect an account you no longer manage. See Disconnect Google Ads. This does not touch the account inside Google Ads, and your campaigns keep running.
  • You cannot raise the limit. The limit is fixed at 10 Google Ads accounts for each Hero Marketer user, and support cannot raise it for one user. If you manage more than 10 accounts, email support@heromarketer.io and tell us how many.

Disconnecting also stops the daily monitoring rate for that account, so it lowers what you spend.

You hit the product limit​

The business of the active account has 10 products. To add another:

  • Delete a product you no longer run campaigns for. See Update a product.
  • Use a different business. Products are counted for each business, so another business has its own 10. A product belongs in another business only when that business sells it.

A second account in the same business does not give you more products. All the accounts of a business share its 10 products.

You cannot merge two businesses because of the product limit​

A merge moves the products of one business into the other business. Hero Marketer refuses the merge when the merged business would have more than 10 products. Delete products in one of the two businesses. Then move the account again. See Businesses, accounts and products.

Why there are limits at all​

The limits are fixed in Hero Marketer and are the same for every user. They are not a billing tier. You cannot buy more slots.

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